Rangoli Threads – Shipping Policy
Last Updated: 26/02/2026
At Rangoli Threads, we strive to process and deliver your orders quickly and safely. Please review the following shipping policy to understand how orders are handled and delivered.
1. Order Processing
All orders are processed within 1–2 business days after successful payment confirmation.
Orders are not processed or shipped on:
- Sundays
- Public holidays
During high order volumes, festivals, or promotional periods, order processing may take slightly longer.
2. Shipping Time
Estimated delivery times may vary depending on the delivery location.
Typical delivery timelines:
- Metro Cities: 2–4 business days
- Other Cities and Towns: 3–6 business days
- Remote Areas: 5–8 business days
Please note that delivery timelines are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.
3. Shipping Charges
Shipping charges (if applicable) will be clearly displayed at checkout before completing the order.
Rangoli Threads may occasionally offer free shipping promotions, which will be clearly indicated during checkout.
4. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation message or email containing your tracking details.
Customers can track their shipment using the tracking link provided.
5. Delivery Responsibility
Customers are responsible for ensuring that the shipping address provided during checkout is accurate and complete.
Rangoli Threads will not be responsible for delivery issues caused by:
- incorrect or incomplete address information
- unavailable recipients at the delivery address
- restricted or inaccessible delivery locations
Additional charges may apply for re-shipping if a package is returned due to incorrect address details.
6. Damaged or Missing Items
If your order arrives damaged or incomplete, please contact us within 24 hours of delivery.
To process the claim, customers must provide:
- a clear unboxing video showing the package being opened from the original seal
- photos of the damaged product (if applicable)
Claims submitted without an unboxing video may not be eligible for verification.
7. Delivery Delays
While we aim to deliver orders within the estimated timeframe, Rangoli Threads cannot guarantee exact delivery dates due to factors beyond our control, including:
- courier delays
- weather disruptions
- transportation issues
- regional restrictions
8. Contact Us
For any shipping-related questions or support, please contact us:
Email: info@rangolithreads.com
WhatsApp: +91-8929990919
Our support team will be happy to assist you.
